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Brainshark

Brainshark

Overview

What is Brainshark?

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

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Recent Reviews

TrustRadius Insights

Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized …
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How I Use Brainshark

8 out of 10
June 15, 2018
Incentivized
Brainshark is used across my whole organization to view presentations. It allows us to safely upload and store large files that anyone can …
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Pricing

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What is Brainshark?

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.brainshark.com/solutions/ho…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Brainshark to Blackboard Demo 5-25-2012

YouTube

Brainshark Demo-Breakthrough

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How to Create a Brainshark Presentation

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Brainshark 4-Minute Demo 2020

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Product Details

What is Brainshark?

Brainshark is a platform for data-driven sales enablement and readiness. The vendor aims to help companies prepare their client-facing teams with the knowledge, skills and insights they need to perform at the highest level.

With solutions for training and coaching, as well as insights into sales performance, customers can ensure their sales reps are always ready to make the most of any buyer interaction.The vendor boasts that thousands of customers – including more than half of the Fortune 100 – rely on Brainshark to close performance gaps and get better results from their sales enablement initiatives.

Brainshark is a BigTinCan brand, since the August, 2021 acquisition.

Brainshark Features

  • Supported: Readiness Scorecards
  • Supported: Coaching & Practice
  • Supported: Training & Onboarding
  • Supported: Content Authoring

Brainshark Video

Check out this short introduction to Brainshark's data-driven sales readiness platform.

Brainshark Integrations

Brainshark Competitors

Brainshark Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

MindTickle are common alternatives for Brainshark.

Reviewers rate Usability highest, with a score of 10.

The most common users of Brainshark are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(82)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized trainings to marketing, sales, and training decks, Brainshark has proven to be a versatile tool for timely employee training and content distribution across different media and devices. The tracking service allows users to monitor presentation viewership and make necessary adjustments to maintain audience engagement. With the ability to update slide decks or videos without changing the URL, content management becomes seamless. Users also appreciate the software's copy and edit capabilities, making it easy to reuse and modify content for different target audiences. Additionally, Brainshark's customer service and onboarding process have received praise from users, contributing to a smooth transition and efficient content production. Continuous releases of new features have further solidified Brainshark's commitment to improvement and have been well-received by users. From leading retailers to packaged goods organizations, Brainshark is widely adopted by different industries for effective implementation and utilization of its features. Whether it is for project-related activities, formal learning with curricula creation, or providing links to webinars and trainings in emails or websites, Brainshark proves to be an efficient solution across various departments. Users appreciate the ability to design, deliver, and host communications while incorporating customized content that aligns with their organization's mission and vision. Brainshark is also utilized in crucial areas such as employee orientation, continuing education, internal communications, benefit changes communication, and on-demand training content delivery. The user-friendly interface ensures that just-in-time training can be easily provided regardless of the device being used. Creating a Brainshark presentation is a straightforward process that allows users to include various assets like videos, web pages, surveys, and quizzes in a single presentation. The reporting tool provides valuable analytics on content views and durations for better tracking and analysis purposes. Users have consistently received great support from Brainshark with quick response times and helpful assistance. Its metrics and integration with SSO implementation have enabled organizations to gain insights into communication effectiveness and employee attention. Brainshark has proven to be an effective solution for various training needs including sales force training, corporate training, legal training, compliance courses, and more. It also serves as a valuable tool for internal information sharing, reducing time spent in meetings, scaling educational offerings, and streamlining content creation for tutorials. The software has successfully addressed complex issues related to video distribution and training, offering a seamless online experience for customers while efficiently tracking progress. Additionally,

Intuitive and user-friendly interface: Users have consistently praised Brainshark for its intuitive and user-friendly interface, with many stating that it has allowed them to navigate the software easily and perform tasks quickly. The well-designed interface has been particularly beneficial for users with limited technical knowledge, enabling them to create engaging and professional-looking content effortlessly.

Comprehensive content creation features: The comprehensive and robust nature of Brainshark's content creation features has received high praise from users. They appreciate the wide range of options available for customizing their content according to their specific needs. This streamlines their content creation process and enables them to deliver high-quality presentations and materials to their audience.

Seamless integration capabilities: Users highly value Brainshark's seamless integration capabilities with other tools and platforms. Being able to integrate existing content into the software saves users time and ensures a smooth workflow. By leveraging their existing tools and processes, users are able to enhance their overall productivity while using Brainshark.

Steep Learning Curve: Some users have found Brainshark to have a steep learning curve, making it challenging for them to navigate and use the software effectively.

Limited Customization Options: Several users expressed their desire for more customization options in Brainshark. They felt that the ability to make simple edits to videos, eliminate dead space, and add section headers would greatly improve their ability to organize content and tailor presentations to their needs.

Issues with Video Playback: Users mentioned occasional issues with video playback in Brainshark, even with smaller file sizes. This affected the viewing experience and caused frustration among some reviewers.

Based on user reviews, there are three common recommendations for using Brainshark:

  1. Spend time upfront learning the overall user experience and ensure there is plenty of content before publishing. It is recommended to dedicate a person in the organization to run the platform, set up structure and guidelines for content creation and training administration. Training more than one person is also suggested to learn how to use Brainshark effectively.

  2. Take full advantage of the training advocates provided by Brainshark and leverage the support team as much as possible during implementation for optimal success. Being organized with all trainings and making full use of tutorials and support provided during onboarding is advised.

  3. Consider Brainshark as a comprehensive training platform with tracking capabilities and room to grow the user base. While it is seen as a great tool for storing content and monitoring completion, users suggest exploring alternate options if not completely satisfied with these features. Additionally, it is recommended to look for additional use cases within the organization, as many others can benefit from using Brainshark.

Users find Brainshark easy to use and highly customizable, especially for sales knowledge. It is considered a great solution for training needs and has been used in hundreds of product trainings. Users also appreciate its simplicity and adaptability across industries. Overall, users recommend spending time learning the user experience, utilizing support resources, and recognizing Brainshark's potential as a comprehensive training platform.

Attribute Ratings

Reviews

(1-10 of 10)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
We usually use it for training purposes and to make sure our employees are compliant when it comes to certain compliance frameworks like HIPPA.
  • Sales Enablement.
  • New Hire Onboarding.
  • Learning and Development Platform.
  • It's not intuitive to use for less tech savvy personnel.
  • More of an educational platform rather than a sales enablement platform.
  • Reporting could be more granular.
It would be great for onboarding new hires by breaking down the onboarding into different courses/milestones where each employee completes and tracks their progress. It might not be the best sales enablement platform as it lacks guest reporting and sharing/emailing content with external parties even though its integration with Salesforce is good to have a solution for training sales teams.
Chris Edwards | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Brainshark is efficient and it's used in our organization across various departments where we use it in employee onboarding and coaching. However, we use it more so in sales training and preparing our sales teams for their task ahead. The best thing with the platform is that it allows for the development and incorporation of content in the platform and this ensures that you educate your staff using customized and unique content that fits your organization's mission and vision.
  • It's simple to use and this ensures that it fits excellently in all organizations.
  • Allows us to train our staff (more so the sales team), and this ensures that they remain knowledgeable in what we do.
  • Can be used also in other departments to impart the relevant skills and ensure that they are able to execute their roles with ease.
  • Some of our less tech-savvy users had a steep learning curve in understanding how best to use the platform.
Brainshark is a learning management system and this makes it fit for every scenario where you are aiming to impart knowledge and sharpen the skills of your staff where they increase their capacity to deliver and bring a turnaround in your organization. The Sales teams are able to execute their mandate with ease and this ensures that our revenue increases day by day.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We had a ton of marketing and sales content, but we weren't able to compile it in one space. It's been incredibly beneficial during the onboarding process and our trainees really enjoyed using the program. They were able to work at somewhat of their own pace, but I could keep track of what had been done and when. With continued sales coaching, we were able to get our money's worth. Our entire organization uses this to keep up on our product and sales tactics and our sales team relies on it for all new hires and continued education. I'd absolutely suggest those looking for a Sales Content Manager to go with Brainshark.
  • Super easy to create content and extensive product library.
  • You can track who has completed each section and when.
  • Helps you create and manage your Sales and Marketing training content.
  • Q and A ability.
  • User navigation is very easy. UI is user-friendly.
  • Some of the technical aspects can be tricky- embedding a video, merging content, etc.
  • Editing
  • Branding
  • Customizable surveys
Brainshark is best suited within an organization that needs the functionality of an online training program. It's great for sales and marketing. Brainshark was a great investment for our company. The ability to train candidates without standing in front of them talking for a week gave us a tremendous amount of time back and it's effective! It's simple to use and extremely customizable. Great for sales knowledge. There are so many ways you can implement it though, so if you choose this product make sure that you spend the time to understand all of the awesome stuff it can do.
Betsy Abney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Brainshark in two main ways. First, to be able to provide links anywhere, such as in emails, newsletters and our website. These links are primarily of webinars we have produced and trainings we have created. Second, for formal learning, creating curricula with classes, quizzes, webinars to review, surveys to take etc.
  • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
  • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
  • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
  • I think their general reporting could be more robust and/or easier to use
  • I don't like their main emphasis is now on sales. Our emphasis is education, technology, industry changes, as well as sales.
I love what Brainshark does for me and how easy it is to train someone else to use it. Most people are familiar with PowerPoint and that makes and easy start that can be enhanced with animation, voice over and background music. You can also upload videos, SCORM compliant classes and more to make an easy to use system to present training and education. I have reviewed a number of other programs, and all seem to have the same weaknesses in reporting. Brainshark does what I need without a lot of difficult training.
Score 9 out of 10
Vetted Review
Reseller
We have an in depth understanding of the technology and work with leading retailers, wholesalers and packaged goods organizations to implement and more effectively utilize Brainshark.
We typically address changing how a client creates and sends important and actionable content throughout their organization as well as to their customers.
  • Easy to use and create content - we can get a basic PPT user up and running in less than an hour.
  • Excellent tool to create a product library quickly and effectively so it can accessed by your employees through their easy to set up searchable content portal.
  • If you are a SFDC user Brainshark is an excellent tool to create and manage sales, marketing and training content... and Brainshark easily connects to your SFDC platform
  • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
  • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
The biggest hurdle a company faces is understanding the various ways that they can utilize Brainshark and then making sure they implement those use cases on an ongoing basis... the best scenario is when someone comes into the organization that has experience using Brainshark and they can quickly assess where and how Brainshark can add value to the organization.
Score 10 out of 10
Vetted Review
Verified User
Brainshark is being used across the global organization. It helps our SMEs create presentations to help train colleagues and clients.
  • Ease of Use
  • Versatile in language of player
  • User-friendly reporting
  • Easy sharing
  • It is not always the SME that wants to narrate so an easier way to invite guest narrators would make the creation process less painful.
  • More detailed description of report types. Depending on what output I am in search of, I find myself having select each option until I find what I need.
  • An option to insert a slide instead of just adding and having to move it up by repeatedly pressing the up arrow.
Brainshark is well suited for sharing information that is non-proprietary. If security is an issue, there are other features that should be enabled. Essentially, anyone who has the logon information can view the presentation which may not be appropriate in some cases.
Saadia Ali | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Brainshark on a regular basis to provide on-demand training content and bite-size learning to different departments at our company. It is a great tool for providing just-in-time training and since it can be viewed from any device, there is no restriction on when and where someone views the recordings. The process to create a Brainshark is very simple - upload your content and then record your voice. You can choose to include different assets like videos, web pages, surveys, quizzes etc. The reporting tool provides lots of details on content views and durations. For us it works really well and we can push it out through our LMS. Their support is great and we usually get a response back in less than 24 hours. A couple of enhancements I would like to see would be adding some sort of a timer to the quiz feature and more enhanced editing options.
  • Recording slide by slide and animation by animation gives you the ability to really tailor your talk track and message
  • Simple to use interface and features - easily create surveys and quizzes
  • The detailed reports really help you see how long someone stayed on a slide or did not for that matter. For compliance trainings you can setup completion criteria
  • Timer on quizzes would be a great enhancement
  • A simpler interface to editing the content. Too many clicks right now to edit content which can be minimized with a more robust editing UI
It is best suited to deliver on-demand content anywhere anytime. It is not restricted to any department or industry. I think everyone can take advantage of this tool. I have seen Marketing create content, Sales create short introduction Brainsharks, Finance create presentations, and HR use it for talking about benefits.
Randy Guidry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We utilize Brainshark for our entire internal training library. Education, testing and tracking are all done through Brainshark.
  • Mobile-friendly. Our associates need to access training from where they are, from an office to the cab of their truck. Brainshark provides.
  • Customized to our needs. We didn't have to fit Brainshark's mold. They worked to meet our needs where we were.
  • Excellent support. The tech support team has all the answers, no matter how complex.
  • Not aware of any at this time
November 20, 2014

Brainshark Success

Kim Parker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Brainshark Rapid Learning as a way to train our employees and track their scores and completion progress. We also use it to track recertification points. It's used across our entire organization, and has saved us significant time. In utilizing this product, we are able to train 1,400 employees without having them travel to our corporate office.
  • The reporting options in Brainshark are incredibly important to us. In our industry, we have to follow state regulations for training, and part of those regulations dictate how we track training completion and scores. Brainshark tracks all of that for us, ensuring accuracy and ease.
  • The creation of courses and presentations in Brainshark is very intuitive. Once their customer representatives have walked you through the process, you've got it. We were able to jump right in and begin creating our own training courses.
  • Brainshark tech support and customer service are incredibly prompt and helpful. The moment you send in a question or concern, they begin addressing it right away. We've yet to have an issue they couldn't handle.
  • So far, any time we've had suggestions for improvement, Brainshark has addressed them and made them happen, so I currently don't have any suggestions for something they could do differently.
Brainshark is well suited to both advertising and training. Currently, we use it exclusively for training. We find it very useful to enable IP restrictions. This allows us to put proprietary information on Brainshark and guarantee that only our employees will be able to view it. Security is excellent and tracking and reporting are spot on.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
I used Brainshark to create rapidly developed e-learning modules for a large financial services company's external customers. Brainshark was also used by the company's marketing department, whose license we shared. The project involved training external customers on a new trading platform the company was developing.
  • If you're a good PowerPoint animator, then Brainshark is for you.
  • Brainshark allows easy, rapid development.
  • The Quiz interface in Brainshark is well developed and has been markedly improved in later releases.
  • It is not possible, other than the quiz interface, to provide interactive functionality.
  • Some of the publishing interface is a bit clunky. For example, if you are editing slides from a certain point in the presentation, you are returned to the beginning, after editing. I would prefer to be returned to the slide I just edited. This may seem like a small thing, but when you have limited time, the small things add up.
  • Although the reporting functions in Brainshark are robust, it would be nice to be able to set up adhoc reports based on criteria the user selects. Some of this exists now, I would just like to see it taken a few steps farther.
Do you want to publish e-learning outside of an LMS? Brainshark makes it easy to do this. Will users be expert PowerPoint users? Brainshark is helpful for these types of users. Do you require robust reporting? Brainshark has this. Do you require interactive functions? Brainshark is limited here.
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